Frequently Asked Questions
1. What features do TG300 earbuds offer?
TG300 earbuds offer high-quality sound, noise cancellation, touch controls, water resistance, and long battery life.
2. Are TG300 earbuds compatible with both iOS and Android devices?
Yes, TG300 earbuds are compatible with both iOS and Android devices.
3. How do I pair my TG300 with my device?
To pair your earbuds, turn on Bluetooth on your device, open the earbud case, and select the earbuds from the list of available Bluetooth devices. Follow any on-screen instructions to complete the pairing.
4. What is the battery life of TG300 earbuds?
Battery life varies of TG300, on standby it’s up to 80 hours, but music playing time is up to 8 hours.
5. How do I charge my TG300 earbuds?
Place the earbuds in the charging case and connect the case to a power source using provided the type C cable. The earbuds will start charging automatically.
6. How do I control the TG300 earbuds?
TG300 earbuds features touch controls for functions such as play/pause, skip tracks, adjust volume, answer/reject calls, and activate voice assistants
7. Does TG300 support noise cancellation?
TG300 features environmental noise cancellation (ENC) to reduce background noise and enhance listening experience.
8. Can I make and receive calls with the TG300?
Yes, TG300 have built-in microphones for making and receiving calls. They also support voice assistants for hands-free calling.
9. How do I clean and maintain my TG300?
Clean your earbuds regularly with a soft, dry cloth. Avoid using water or harsh chemicals.
10. Is there a warranty on TG300?
Yes, TG300 comes with a 1-year limited warranty that covers manufacturing defects. For detailed warranty information, please refer to our warranty policy.
11. What is the transmission range of TG300?
The transmission range of TG300 is 10 meters, that means if your phone is within 10 meters of range and not with you, your TG300 will still be connected to your phone.
12. What is the charging time of TG300?
The charging time of TG300 is 2 hours that lasts for up to 8 hours of constant use.
13. What is the gaming time of TG300?
The gaming time of TG300 is up to 120 minutes of constant use, and the gaming latency of TG300 is 51-60 microseconds.
